Payroll Specialist - US and Canada

    

Quatrro Business Support Services is seeking an experienced Payroll Specialist to handle all payroll processing tasks and ensure a high level of customer service and satisfaction for Quatrro clients. Candidates for this position must have experience overseeing both US and Canadian payrolls.

This is a remote role, with preference given to candidates in the Chicago, Detroit, or Atlanta metro areas. Please note that only candidates living in the US will be considered.

Responsibilities: 

• Proactively provide world-class customer service to both internal and external clients 
• Accurately enter and process all appropriate data (new hires, terminations, rate changes, etc.) for assigned clients for a timely complete payroll submission
• Review material for completeness and accuracy, and obtain missing information when necessary
• Partner with an offshore shared services team as needed to support the process and ensure submission of payroll as per deadlines
• Provide appropriate reports, deposit checks, and other needed information to the client after each payroll run
• Maintain updated process documentation for each client, as appropriate
• Troubleshoot and resolve payroll issues and/or questions from internal and external clients. Provide timely responses, including proactively providing status updates for all items
• Address client concerns and issues to ensure they are resolved promptly and dealt with according to client satisfaction
• Take ownership of all operations and deadlines for each assigned client
• Gather and process all appropriate documentation to calculate child support payments, tax levies, and garnishment requests
• Complete the filing of any applicable third-party payments promptly
• Process and file weekly, monthly, quarterly, annual, and off-cycle reports, including W-2 forms
• Ensure all payroll-related functions are completed in compliance with internal and external regulations
• Assist in the transition of new payroll clients and set up as requested
• Maintain a high standard of quality payroll processing for Quatrro's clients

Qualifications:

Required:   

• A 2-year degree in accounting, finance, human resources management, or a similar field is required; a 4-year degree is preferred
• Minimum of 5 years of experience in payroll processing, including payroll tax experience and garnishments
• Knowledge of general accounting principles
• Well-versed in both US and Canadian payroll processes and requirements
• Proven experience processing payroll for multiple clients and/or multiple locations (experience with multiple manufacturing plants a plus)
• Proficiency with multiple HRIS and payroll systems (Paylocity a plus)
• Excellent data entry skills
• Ability to manage multiple priorities and function in a fast-paced environment
• Excellent interpersonal and communication skills
• Excellent organizational skills and attention to detail
• Advanced knowledge of the Microsoft Suite
• Experienced in creating processes and efficiencies 
• Strong analytical and problem-solving skills
• Demonstrate integrity, professionalism, and confidentiality

Preferred:   

• Fundamental Payroll Certification (FPC) and/or Certified Payroll Professional (CPP) certification
• Experience with Paylocity
• Experience processing payroll for multiple manufacturing plants across multiple states and Canada is ideal

The estimated salary range for this position is $70k-80k.

About Quatrro:

Quatrro is a technology-enabled, cloud-based outsourcing firm for small, mid, and large enterprises across industries that’s changing the way companies think about finance, accounting, and technology services. We provide world-class teams combined with highly personal service and a portal that lets you see and manage everything online. With smarter systems and over 2,200 specialists in fields ranging from finance to technology services, Quatrro helps you see further, scale smarter, and stand stronger. And that’s why we consistently achieve high customer and employee satisfaction ratings. Quatrro: Get More to Go On.

Quatrro Business Support Services is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity expression, disability status, protected veteran status, or other legally protected status by state or federal law.

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